First Home Improvements
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Well fitted but lie a lot and damaged my possessions
The windows are fitted well and seen to be high quality. The downside is the damage they did while fitting them and the lies they tell which make it hard to trust them and want them in your property. They chipped my furniture in my bedroom and my wallpaper, even though I had cleared a space around the windows. They called me up and left a voice message on the Monday saying they had a job cancel so if I liked they could come a few days early to fit the windows, I listened to the voice message and didn't call back as I wasn't available on the days they proposed. They then called me at 7:30 am the next day and lied to me assuming I hadn't heard the message the previous day, they said they couldn't complete the work on the day I booked so they needed to come that day instead, I told them that wasn't possible so asked when we would have to reschedule to and at that point they said actually yes they could still do it o the day I booked originally. They also lied about deadlines during the initial quoting point, saying I could only have the discount if I signed the paperwork immediately (without checking their reviews first and arranging it the following day). They did a good job on the windows but with all the lying it is hard to want to use them again or recommend them.