PE
Pelican Water
View company profile →
Great tech support
I ordered a sediment filter, then later ordered a sediment filter wrench (aluminum 18 inch), and carbon media for the PC600. James Wade in customer tech support was extremely helpful in letting me know about my system and its maintenance requirements, and how to loosen a stubborn sediment filter canister, and also helped me understand how to replace the carbon media. Prior to talking to James, I did not know anything about my system, since the previous homeowner bought and installed the system, but left me no information on the system.