iQ Student Accommodation
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Stay well away
The negligence in cleaning grease traps resulted in a fire in the flat below mine, causing extensive damage. Despite the gravity of the situation, my concerns were not adequately addressed, and I felt a lack of accountability on the part of IQ Student Accommodation. When they relocated me, they continued to charge me. I encountered numerous hurdles when trying to access insurance funds for new kitchen equipment. Ellen Cartwright, from IQ, not only ignored my emails but also provided false assurances in person. Her claim that they were "on the way" with the necessary kitchen supplies proved to be utterly untrue. Eventually, I did receive the kitchen equipment, but it was sourced from a different IQ branch. Even before the fire incident, I had encountered several issues with my room, and it was in an absolute state when I arrived there, I was cleaning the place for hours.