Rixos Hotels
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Unbelievably Bad!!!!
Reason of writing a review her is I completely lost trust in Tripadvisor Stayed in the Rixos Seagate Sharm El Sheikh twice in less than a month, and as an outside guest, have had also a dinner at their open buffet hotel - so total visits = 3 The hotel is horrible by all means (except staff at restaurants) 1. Have seen with my eye the same similar incident which one of the reviewers here wrote about a waitress flirting at her husband. Have seen the waitress exceeding all kinds of limits! 2. Dinner for an outside guest cost $100 per person with no alcohol, however, hot meals displayed and served cold 3. Dealing with reservation, you need to watch your debit card. Booked one month in advance, and for them to verity your debit card, instead of processing a symbolic value (like $1), they charge you the whole value! Not only, but they claim it is authorisation only, while you and I and the whole world knows that processing on debit cards means taking money from your bank! 4. Have done a mistake on booking.com, and instead of booking a room for 2 people done it for 3, and only noticed while checking into the hotel For the reception person - seeing 2 standing inform rod him - instead of informing booking.com and sort it for me, he charged me $621 per night per room!!!! Not only, and accommodated me in a room with an ugly extra bed, despite knowing that we are 2 only Moreover, gave me the keys after he insisted that I pay the wrong value, never offered me to show me where is the room 5. Guest relations are so so so smart. You write a review on tripadvisor, they will apology to you in writing on your inbox (behind the seen), but at the same time they will communicate with Tripadvisor and manage (taking advantage of some wording pitfalls in your review), and get the review removed!!! Ladies and Gents Beware, be carful, be alert...and reconsider!!!