ALAN CARPENTER

ALAN CARPENTER

Member since Invalid Date
1
Review
3.0
3 out of 5 stars
Average rating

Reviews by ALAN CARPENTER

ZE

Zen Internet

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3 out of 5 stars

City Fibre made a terrible job of laying the cable

I have no problem with Zen but I am disgusted with City Fibre. They made a TERRIBLE job laying the broadband cable in my front garden, making no attempt to bury it in the soil but just left it lying on the surface weaving in and out of the plants. Being a thin brown cable it is very easy to mistake it for a branch of a shrub or bush. In fact it was so easy to mistake it for a branch my wife cut it working in the garden after only 4 days and the cable had to be repaired. I am still waiting for City Fibre to come out and relay the cable properly but they seem reluctant to do it. If I had known City Fibre would make such an amateurish job of laying the cable I would not have gone with them as I already had a perfectly good Virgin broadband cable that had been there for over 20 years with NO problems. I am afraid I shall not be recommending City Fibre on the many technical forums that I comment on.