Builders Warehouse
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Avoid RCS Builder's at all costs!
I made a big mistake by opening an account with RCS. It was quick and easy to sign up, but closing the account has been a nightmare. I had a builder's card with them, paid off the balance, and asked for a closure letter. However, they demanded an extra R76, which I paid. Even after that, they kept delaying and giving me excuses. Now they're saying I have a credit balance of R76 and won't close the account. I've asked them to write off the credit balance, but they're still not giving me a closure letter. Dealing with their customer service is frustrating - long hold times, unhelpful responses, and it feels like they're not taking me seriously. Avoid RCS at all costs!