Affinity Water
View company profile →
Crooks!! Crooks!!! Terrible customer service
This company is crooked. I just had my water bill for over £350 for just 2 people. We shower for less than 10 minutes each a day. Wash plates for 2 people, washed clothes, flush toilets all for over £350!!! Its ridiculous!! I forgot to add we filter the water to drink. If you have a choice choose another water company. Shame on this pathetic organisation. Update 6/6/2025. I noticed this company has increased my direct debit without my consent. I tried calling to discuss the matter. The staff I encountered had poor hearing because he could not understand or hear me. I asked to speak to his line manager, he refused to put me through. I am not impressed. They assume I can pay 500% increase in the direct debit. Then they had a cheek to warn me about my credit score. The government have given too much power to these companies. By the way do you know you don't have a choice of water supply. If you try to make arrangements to pay the bill. It will affect your credit score! This is outrageous!!