Bus Rental
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If I could leave 0 stars I would
If I could leave 0 stars I would. I requested a charter for an event based on a quote that they provided me 12 days before my event. When a week passed without receiving confirmation, I reached out to my sales rep by phone. He informed me in no uncertain terms that, while they had not finalized the booking, they would honor the fare quoted, and that I should I proceed with my plans. So imagine my surprise when at the close of business (approximately 6pm) on the Tuesday before my event scheduled on Saturday, I received an email from a completely different sales rep informing me that they in fact would not be honoring the fare, saying it would cost nearly 50% more than the price I was promised, and demanding that I inform them immediately if I would accept these extortionate terms. As they had cleverly timed this email for the close of business, I could not get the sales representative who sent the email on the phone. So in essence, they attempted to extort an additional $300+ from me, knowing that they were leaving me only THREE DAYS to find a replacement. Now they will correctly point out that their contract says reservations and pricing are not set and subject to change until you receive confirmation. However, their sales representative told me explicitly over the phone that my price would not increase, thereby robbing me of an additional week in which I could have been searching for a replacement. I cannot for the life of me imagine why they thought leaving me with three days notice after explicitly promising me that price would not increase is acceptable, but I disagree. As I attempted to make my reservation 12 days in advance, they had no reason to take the actions that they did, and their sales representative lied to me on the phone in order to keep me on the line so they could try and force me to pay nearly 50% more than I had agreed to by limiting my time to find a replacement. It frankly amounts to a shakedown. I will never so much as attempt to do business with this company again, and I am posting this review to warn others that they will engage in deceptive behavior to provide you with the lowest quote, and then force you pay far more.