Mr. Rooter Plumbing
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I would give a zero if possible
I would give a zero if possible. Horrible Company! DO NOT USE! Way Over charged for repair of water in my basement. $6000. Said there was a break in the cast iron pipe under my laundry room floor. Sent an apprentice plumber who didn't know what he was doing. Pipes didn't even line up after he was done. Tried to tell him how to adjust it but wouldn't listen & caused 2 additional leaks. Here 12 hrs. Had to send out a journeyman plumber to FIX it all. Another 12 hrs. After concrete dried they sent another 'plumber' to reset the toilet, but when the journeyman came to fix the 2 leaks they caused, found that the bolts were not even attached to the flange. So another 3 hrs 8:13pm to 11:50 at night to fix again. Such a waste of my time. After all this I still had the original problem. So he looked at the cleanout outside the house & saw water. Sent a camera man out, found & cleared what they called a "soft clog" out by my sidewalk. Then, lo & behold that was my only problem!! Very unethical & unreliable. Incompetence of both office & workers. Didn't return calls. Kept getting schedules mixed up. Failed on every level. Will tell you all kinds of things that are wrong just to make money. WOW a lot of negative reviews on YELP, Trustpilot and Birdeye. Should have looked further because don't know how their site shows better ratings. Consumer Beware! It was an awful experience all around.