LI
LifeStance Health
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The person that answers the phone is…
The person that answers the phone is very rude, lacks respect or courtesy, and is very impolite; I feel as if they are not concerned if you book your appointment or not; they have no empathy for there patients. I ask if my therapist is back from her 3 months of vaction; she said no, but never as if I would like to schedule a visit with someone else. She only wanted me to get off her phone line. I've been the lifestance for over 10 years; I have never encountered such a miss managed business. No matter what time you call, your going to get there long, annoying voice service