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Very good, the lady on the phone understood what's going on with my personal life i.e being disabled and my wife's been in hospital they have been fantastic not pested me and just payment plan has been set up with no hassle it was really good.
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Not happy, we were told we would get 900 Mbps, plugged in after a fix to get it working properly were getting 25 Mbps. At the time of writing this. I tried the live chat again I was told I was 0 in the que waiting 10 mins and no one answered so gave up, I've tried calling them twice now and no one is answering the phone! So far really not impressed, left talk talk as they where bad. I'm wondering if I've jumped out of the frying pan in to the fire! I read the bad reviews and the responses seem to be a lot of denial, I won't tolerate this, I am a blogger for all companies I visit and use. I may edit this once my issues are resolved.