Cargoforce
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Perfunctory and irresponsible piece of work
I had booked their service to send 3 heavy parcels (2 boxes, 1 XL trolley bag) to India for which I had paid extra GBP 15 for the trolley bag as per their terms and conditions for proper handling. They mention on their website and the messages that their agents send over that they will provide free boxes and packaging materials if taken to their warehouse which are lies, as after repeatedly asking was told that I will have to purchase my own boxes which I did and packaged them properly. I was not given any tracking/shipment number as mentioned on the website. On receiving the parcels in India, the boxes were cramped into one packet and bag into another. On opening them, I noticed that both the boxes were damaged and opened once before leaving UK and my trolley bag's zipper was open and it had a huge dent on one of its edges as if someone had dropped it and now is difficult to repair. The boxes contained my expensive shoes in its original boxes which were damaged due to getting pressed over and shoes damaged as well. I messaged their agent about the damage and sent over photos of damage and no answer. They are just looking at the messages but not responding. Even after paying extra for careful handling this is the outcome. I would suggest to use other services like RWorld express, as they allow all the items including perfumes, liquids and heater, etc and charge only GBP 1.5 more than cargo force but deliver within 7 working days of payment. I did use RWorld express to send my remaining items and received the box intact with no damage and on said date with complete tracking. Please do not trust the reels and videos about cargoforce as they advertise GBP 4 door to door to India with cheap services in quality as well.