IDrive Online Backup
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Prices unilaterally increased every year
I've been a loyal customer since 2021, and I'm shocked by the recent, unjustified price hike from €6.95 (ok it was a promotion for the 1st year) to €79.50 (in 2022) to a staggering €121.39. Despite multiple attempts to contact customer service, I've received no explanation for this dramatic increase. I demand a clear explanation and immediate resolution to this issue. Otherwise, it means contracts have no value if companies can arbitrarily double or triple their service prices from one year to the next....