Heart Internet
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I'm a long time customer of Heart…
I'm a long time customer of Heart Internet. I recently had an issue which knocked my site offline (long story, but it was my error, not Heart Internet's). After opening a support ticket, my site was back up and running within an hour. Every time I commented on the support ticket I had a response within 10 minutes (all from the same agent, Andreea - many thanks Andreea!), so the entire process of raising my concern, troubleshooting it & resolving it was complete in a total of 59 minutes. Stellar service today - many thanks!