Mr. Rooter Plumbing
View company profile →
Take advantage of Elder
Our family recently had a distressing experience with this plumbing company, which overcharged my elderly mother. For a relatively simple plumbing job in her basement, the company overcharged her by $3,900. When I tried to resolve this issue, management was elusive, avoiding direct communication. The only response I received was an unprofessional email from management that was dismissive and insulting. Worse still, they contacted my mother again, causing her discomfort and pressuring her into saying everything was okay. This behavior was completely unacceptable. This company's actions reveal a complete disregard for customer service, as they seem more focused on exploiting their clients financially. If you're looking for ethical and compassionate service, steer clear of this business. Their priority is profit, and they're willing to place vulnerable individuals into debt without a second thought. For the sake of your peace of mind and your finances, keep your distance from this company!