TH
The Mobile Guru
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Lack transparency
I was offered a set amount for my phone with. NO fine print that I would be offered less if they decided the phone was not in the condition I stated. My phone had no visible scratches to the naked eye. Mobile guru must use some sort of magnifying camera to pick up on fine scratches making them a lot worse this then resulted in me being offered $70 less. They should gave put that in the pre selling advice but waiting till later. I accepted that as I couldn’t be bothered dealing with doing it all over again once accepted it took another 7 days plus to pay me!! Next phone I will sell to Reebelo this has also put me off buying from mobile Guru