Approved Food
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If Zero Stars Were an Option, That’s What I’d Choose
I ordered £60 worth of goods from Approved Food, and the experience has been nothing short of appalling. The parcel arrived in an unacceptable condition: crushed beyond belief. Crisps were reduced to crumbs, protein bars bent out of shape, chocolates broken, and the tea bag box torn open with the contents spilling everywhere. I contacted Approved Food, providing photos as evidence, and requested a refund for the damaged goods. Their response? A dismissive reference to their terms and conditions, claiming that goods can arrive damaged “due to the nature of their business.” This is an outrageous justification for what is clearly poor handling and service. Such disregard for quality and customer satisfaction is entirely unacceptable. Based on my experience, I cannot recommend this company and strongly advise others to look elsewhere.