SP
Speedy SameDay Courier
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Ordered door to door emergency…
Ordered door to door emergency expecting a motorbike within about 30 minutes. A van turned up 1 1/2 hous later. Whilst I realise that they can substitute vehicles, I was informed that the van was the nearest vehicle that is why it was selected. Their online chat is flaky and although the telephone operator answered the phone on the 2nd attempt (1st call cut off), I was told they would 'phone back with an ETA. They never did. The online status reporting again is flaky and details were logged way after the event