Power Home Remodeling
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If I could give this company 0 stars I…
If I could give this company 0 stars I would. As a new home owner I do take some responsibility for not doing more research and looking for more affordable less predatory companies, but power home were the unfortunate people who came to my door. Now unfortunately my windows were extremely outdated ( I bought an old house) and they desperately needed to be replaced. The contractor they sent me, an Easter European gentleman. Was one of the rudest contractors I had ever had the displeasure of working with. (I am an electrician by trade) and he constantly made rude remarks about us judging (checking in) on his work. Not to mention the project manager which I only spoke with day of and literally never again. He shows up hours late and when he as called out for it tried to guilt us the customers into feeling bad because he had to call in grandmother or something. AND THEN when I complained about the entirety of the project tried to condense my complaints down into him being late… like what? That was just a small piece in the giant disaster that is power home unimproved. When I then tried to call power home back office to complain not only about the professionalism of their employees that came to work on my house but also the fact that THEIR CONTRACTOR looked at me and my partner and told us as he was cleaning up that we overpaid for everything… not something you want to hear as a home owner once everything was finished up.. so when I called their office and told them this what was their response? “Oh that sucks”, or “sorry that happened to you we will make sure it doesn’t happen again”. Nothing to address the real issue wich was that their own employee admitted to us a young couple 25 and younger ago just got whti first house that they gratefully overpaid for a home service. It was devastating it’s not like we are rich or really have the money WE NEEDED to fix our windows or they we’d going to fall apart and the company basically looked at us and told us they ripped us off and there response was “oh that sucks” in all I would NEVER WORK WITH THIS COMPANY. As they don’t care about the consumer at all only getting the best profits they can get which is just against what their company “says” they stand for. I can keep going about how every time they order something from the warehouse the end up calling me the day of the appointment saying the warehouse doesn’t have their items.. this has happened from day of installation all the Until now, 2 YEARS later. The continue to not pick after themselves when they work in my home. And continue to be unprofessional in their phone calls, which we never receive, and showing up to my house unannounced weeks if not months after the original set appointment. In all I wish I could go back in time and not work with these people because my windows payment is OUTRAGEOUSLY HIGH and I have learned since that I can get better quality work for much less cost. That’s power home for being the mistake i won’t ever make again.