LY
Lyca Mobile IE
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Customer Service Defined
Lyca Mobile can be a very frustrating company to deal with especially with customer service issues where calls can routed to different countries customer service teams within the whole setup. However, when I finally got through to the right section for Ireland, the rep Jody (300393) was nice, friendly and a very good listener. Excellent customer service skills displayed just the way it should be. Kudos!