Cindy Owens

Cindy Owens

Member since Invalid Date
1
Review
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1 out of 5 stars
Average rating

Reviews by Cindy Owens

EL

Element Vape

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1 out of 5 stars

Shipping is horrible

This is an update to my last review. I still don't have my package and they keep telling me to wait a few more days for the package to arrive yet the shipping company GLS tells me they have no idea where it is. Element Vape keeps blaming everything on me like I ordered wrong. I have been vaping and collecting for over 15 years and have ordered a lot from this company and others. The customer service is non existent and they will say anything to keep from giving your money back or putting in the effort to deal with their courier to make things right for the customer. They could fix all of this if they would use a different shipping company. Time are tough and I would expect they would provide better service to keep people buying from them.