Federico Content Creator
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Such poor customer service
Such poor customer service! My account was hacked and my email/phone number changed so I can no longer recover the account. I have attempted to get in touch with Meta/Instagram, and it has been impossible. Currently someone has full access to my account and I am unable to do anything about it. Such a horrible feeling to think a hacker could potentially be messaging people I know pretending to be me. There's zero way to freeze the account in such a scenario. I can't believe a multi billion pound company has such poor customer service.