Singapore Airlines
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Useless customer care
Their customer care is absolutely useless. My husband tried adding his frequent flyer number to the flight booking. But they won't allow it because his name "doesn't match". This is because his first name and middle name hasn't got a space on the flight ticket which is correct! I have purchased flight ticket via an agency. They wouldn't add my frequent flyer number on the booking as I will need to do it via agency. Just a lot of excuses to try and avoid work and make it difficult for the customers!