Awful member of staff
The course itself online was really good, lots of information, time consuming but good way to learn if unable to go in to the main learning centre. Unfortunately when I called to speak to someone to give my answers for the questions I had the rudest, most patronising horrible man on the phone, he completely belittled me and made me feel stupid. Clearly he has some issues in his personal life which he thought he could take out on a young woman. I’m sure this company is great but they need to review their staff phone call assessments to see how disgusting this man is to customers. Unfortunately I can’t remember his name but I’m sure I’m not the first person he’s spoken to like this.