LY
Lyca Mobile PT
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Great customer service but poor initial info
It has been a total disaster activating my Lycamobile sim and bundle, the saving grace being excellent customer service from Miguel Silva and Eduardo Gonçalves who were both professional, friendly and efficient, and made every effort to resolve my issue. I ordered a sim online but my husband bought from a shop and I must say the process to get set up was a lot easier with the shop bought sim. The info packet included information that the online sim pack did not. Lycamobile PT might want to review their info packs and procedures for online-bought sim cards. Hoping that mine will now work after referral to the technical team.