Lebara Mobile (UK)
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The Lebara PAYG SIM is the worst ever!
The Lebara PAYG SIM is the worst ever. Not only are their PAYG prices higher than most other providers, but I keep getting text messages and emails from them reminding me to use the card by texting and calling or I will lose my number. I have had my number for over 20 years and I do text my child on a monthly basis, even if it is to just use the SIM and I make calls to my husbands phone leaving the line open with him to use up some talk minutes. Yet they still persist in sending me these reminders. I then called their customer support who informed me that I also need to make a top up every few months, which I have started doing at the beginning of July 2025 and was also told that they would put a note on their system in my account to not send me these reminders, yet they still persist. I now have over £12 balance in the top-up SIM after making more top-ups, and today I received another text on the phone and an email well. I wish I had stayed on my previous provider. Lebara is a terrible PAYG provider. I am going to waste away my current SIM balance on useless calls and PORT my phone back to my last provider.