The Oaks Veterinary Centre
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My dog passed away on the 16th of May…
My dog passed away on the 16th of May 2023 and we took her to Oak vets. We didn't want her ashes in the house as its far to heartbreaking for us. So they said we could get them scattered at the pet cemetery in Livingston and said we could visit her which we agreed. So they took the money of us!!! I then contacted the pet cemetery to ask if we could lay down a memorial plaque where my dogs ashes were scattered to only be told "We don't scatter ashes here, they will be at a site near cambridge" Imagine a vets saying this to a family who are absolutely heartbroken. So anyone who's been promised what we have you've been fooled. All we got from the manager at the vets for "We're terribly sorry, we were led to believe they were scattered in Livingston" absolute lies! Tryna cover their own arses! We won't let this go.