Urang Property Management Limited
View company profile →
Avoid URANG at all costs..opaque, unprofessional, rude - and they only just got here!
I was glad initially that Urang were coming to Chelsea Bridge Wharf and did defend then to many residents who highlighted their appalling reviews on google and Trustpilot. I did want to think that they would take a new approach and live up to their claims of a new era of transparency. Sadly even before they have installed themselves here they have behaved with a complete lack of transparency with regard to the management contract and have been astonishingly rude to me personally simply because I have asked to see the contract and asked them to publish the protocol for election of directors of the RTM company. They have learnt nothing from how Rendall and Rittner lost the confidence of leaseholders here. As we cannot see the contract I do not know how long they have been engaged for or what the fees are or what the notice period is. I hope they will dramatically and rapidly change their approach and if not then they will have to go the way of Rendall and Rittner. RTM should mean leaseholders in charge, not another unaccountable agent answerable only to 5 unelected leaseholders. I strongly advise against appointing Urang at your development and I will be advising my extensive network of leaseholders to the same effect. With regard to Urang's reply below - this is just some very meaningless patronising PR I'm afraid which does not address any of the issues raised. Since publishing this review I have asked the Urang property manager for the complaints process which so far he has failed to supply and also orders me not to ask him questions again about seeing the management contract or elections for directors of the RTM company, He is basically a very rude and unprofessional person IMHO lacking basic communication skills.