Dawson's Department Store
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Stress and disappointment
I ordered a pair of pillowcases from Dawsons and the description on the order note described them ‘Sanderson Palm House Botanical GREEN Pillowcases standard’ however, they arrived and are plain cream with and embossed edge. I contacted customer service who said they were correct, but I queried why it described them as GREEN. They agreed to a refund if I return the incorrect pillowcases, but will not pay postage. I am very disappointed as their description was WRONG and they just said “sorry love” I did not see a picture of cream pillowcases from when I made the order on their website now. Do not use this company unless you want stress and disappointment.