Fragrance expert
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Never Again!!
Ordered perfume with no problems but trying to get it delivered by UKMAIL is something else. Took time off work for delivery but no show. Promised phone call from UKMAIL to re arrange delivery, still waiting for call back. Phoned UKMAIL Back told if I want goods I would have to go to Runcorn depot to pick up. Phoned Fragrance Expert customer services to explain delivery problems. Received call back from Fragrance Expert informing me delivery would be next day before 12pm and they would phone me back to ensure I got purchased goods. Guess what NO delivery and no call back. Wife ended up having to phone Fragrance Expert to explain about none delivery. Again another delivery time given only to be changed by UKMAIL 30 minutes later. I have never experienced such a bad run courier service as in UKMAIL. There customer services are a joke. I will never order from fragrance Expert again why they are using UKMAIL as there courier service. The whole thing from start to finish has been a nightmare and very stressful. Please be warned!!