Incompetent company run by incompetent managers
Goods never turned up on the day they had been confirmed for and never received any communication, rang them to be told it would come the following day but only half the order turned up. Then rang again to be told they would look into the other part of the order and would call me back but no call ever came and the delivery turned up the following morning. Company tried to say the remaining goods was only ordered the day before they arrived even though I sent them emails proving otherwise. I would avoid these at all costs, no communication from them and me doing all the chasing even after requesting call backs from managers. Had to wait 4 weeks for my refund as the goods were wrong and they still charged me £70 for delivery as my order then didn’t qualify for the free delivery. They were quite happy for me to have taken 3 days off work due to their incompetence.