Singapore Airlines
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Bad service
Bad service, can not check in online, when we are complain just say come to airport for check in. We buy ticket Jkt - Hkg (return). from Jkt we can do check in online, but can not do for back from hkg. I chat to officer name is Riri, said pls come to airport, is crazy solution all passenger know about that. when I ask why can not online check in? she said because not buy from Scoot. (????). We understand ticket retun write : Singapore AirlinesSQ8505 Dioperasikan oleh Scoot TR981 Boeing 787-9(Besar) But we pay price for SQ, is okay operate buy Scoot. Why can not online check in??? This is Transit flight not point to point. Where is responsibility? And I call SQ office in Jakarta, and they give me new booking code, but same can not do check in. and the same solution, pls go to airport. What is SQ service ???? just check in online can not do. This is very bad airlines, simple things can not do. CUSTOMER PAY MORE, BECAUSE NEED TO EXCELLENT SERVICE. SO DONT TRUST SINGAPORE AIRLINES IS BEST IN THE WORLD. FACT IS VERY BAD