Fuyen Chen

Fuyen Chen

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1 out of 5 stars
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Reviews by Fuyen Chen

LY

Lyca Mobile USA

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1 out of 5 stars

Lycamobile Needs Better Training for Representatives

I spoke with a representative to request my account number and PIN in order to transfer my number to a new carrier. Unfortunately, the call was disconnected, and it was clear the representative had little to no experience handling this type of request. This was a very disappointing experience and reflects poorly on Lycamobile's customer service.