Food Network
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Negative Stars
We ordered our Christmas Dinner of Standing Rib Roast Dinner for 8 from Gourmet Foods a project of the Food network. We ordered and paid on December 15, 2024 to be delivered on December 23, 2024. I tried to request information as to when the order would come or a tracking number for days. Finally we received an answer to our chat and email stating they would cancel the order and refund our money on 12/23/2024. We didn't have time to order from another catering service with less than 24 hrs. to Christmas Dinner. We tried to follow up today but have not gotten a satisfactory response as to when we can expect a refund. We think we're not alone. So, The food Network and it's Gourmet Foods site on Shop are a failure. Please refund our $129.00. UPDATE as of February 14, 2025 still have not seen a refund.