RSD Travel
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Never again
We have travelled with RSD twice before - once to Northern Cyprus and then to Crete. On both these occasions although the organisation was 'hit and miss' the guides were very good and did their best to sort out any problems. Also the distances involved were not far. Our recent trip to Capadocia started off badly. Our flight left Gatwick at 8.50pm and arrived in Antalya at 3am. Hardly a "convenient flight time". The bus driver got lost on the way to our hotel and the hotel was dreadful. Our room had a shower over the bath but no connection to the shower. The wiring in the second room was hazardous. We eventually got to bed at 5.30 am. Breakfast at 7.30 was a joke. The only items of food left were a few pieces of dry bread. The evening meal wasn't much better. After 2 awful nights in the hotel we set off to Capadocia. Halfway there the coach broke down and we had to wait 2 hours for a replacement which wasn't even clean. The distances involved in travelling from Antalya to Capadocia are immense - 300 miles. The guide was rude and unhelpful and definitely didn't like anyone asking questions. His main aim seemed to be stopping at as many roadside restaurants as he could so he could smoke and drink with his friends. It was very hot and I became ill with heatstoke and needed to go to hospital. When the ambulance arrived we asked the guide where it was taking us and how we would get back to our hotel. He said RSD would sort it all out. They did nothing. If it hadn't been for the interpreter at the hospital I don't know how we would have managed. We spent so much time stopping at unnecessary stops we didn't have enough time in the really interesting places such as Konya. There was no First Aid kit on the coach and it was never cleaned. The guide left us alone on the coach at one stage with the driver, who didn't speak English and was on his hand held phone for the one hour journey. The only saving grace was the lovely staff at the Simena hotel where we spent the last week. When we had serious problems at Antalya airport on the way home there was no RSD rep to be seen. I would never travel with RSD again