Samantha Scott

Samantha Scott

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1 out of 5 stars
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Reviews by Samantha Scott

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iSalon Software

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1 out of 5 stars

Avoid this company!!

Avoid this company!!! Poor quality technology which failed regularly, customer service is a joke- there isn’t any, staff are rude and support is non existent. Be very careful. I signed up for 12 months had 6 months of tech problems which meant I couldn’t manage my business effectively. I called to explain that I couldn’t manage and didn’t want to renew unless a resolution was found but was told it was tough. I communicated in excess of 20 times but received nothing absolutely not a peep in return apart from regular invoices and then finally 18 months later a Mickey Mouse legal letter. Isalon do not have a formal complaints procedure and simply cut you off. Not sure why they are still allowed to trade.