delivery.com
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If only I could give half a star
This is an awful and highly unprofessional company. I did not receive my correct order that was an 20 mins late passed the delivery time. I called to check on my order and I was told by customer service worker thah it was on it's way and to call back if anything was wrong with it since it was already late. My delivery driver did not have a mask on and sent tracking messages that was untrue. A message said he was "around the corner" and to "get ready" and I still didn't recieve my food until 15 mins later. When I checked my food my order was incorrect. I had a sandwich I couldn't eat and paid for a large side item and got a regular size. When I called the customer service line I was held on the line for 30 mins, during which I was laughed at by the worker, and was told I never paid for an additional side order. I asked to be escalated and to speak with a supervisor and he was unable to get me connected. He attempted twice and came back to tell me I would get a refund for my item. Which is what I had called for and explained over and over again, only to have wasted 30 mins on the phone and still not be able to eat my food. I feel disrespected, hungry, and HIGHLY upset at how I was treated. Will NOT be using delivery.com. I made sure to refuse a credit because $10 would've only paid for the delivery fees and FORCED tip. Wow