KIA
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Burton Kia warranty refused
Burton Kia warranty refused! A con rod has just gone through my engine casing and Kia refused my warranty even though it has been serviced every year and with in 20,000 miles as stated, Kia claim it has to be done every 10,000….. why does my warranty say 20,000 then? It’s been broken for 4 weeks now no one returns your calls from their customer service number. My cars warranty was accepted 2 years ago as the gearbox went but now the warranty is invalid because the second service done at Kia “the oil wasn’t changed” apparently that’s not covered in a standard service as well as picking up on minor mistakes on the invoice. I was told by Kia it was checked and “proven” that it wasn’t a manufacturer issue so I asked for a quote and was told they don’t have one as no one has looked at your car yet! Stories keep changing and I have had 5-6 different reasons as to why it was refused. There story kept changing as I was proving them wrong. 7 years warranty what a joke!