Go Rentals
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Do not use this company if you’re in a…
Do not use this company if you’re in a hurry. Firstly they are off airport. So waited 20+ minutes for shuttle bus. When it arrived it could only take half the people waiting. When we got there, there was no staff on duty able to help. There was a staff member in the office and one emptying bins but no one was actually able to rent the car we had booked out. They told us to relax and have a coffee. This was at 4:30pm when it would be getting dark soon. We needed to get the car and get on the road for a 2 hours drive. We didn’t want to relax and drink coffee. They eventually rang a staff member who then turned up 5pm. We asked about returning the car, don’t worry we’re open till midnight but just don’t have any staff here at 4pm? The car itself was old. It had over 80,000 miles on the clock. The boot when closed had daylight showing through! It had dents and scraps everywhere. We took photos and they did try to blame us when we took it back. No one showed us the car or controls etc. just here’s the keys! No service and old cars. I should avoid and use an on airport provider. This car hire company isn’t based in the airport hotel like suggested in some webpages. You have to transfer.