The Travel House
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Saviours after a last minute airline cancellation!
We had a last minute cancellation by BA when flying back from MIA to LHR with no offer of a replacement flight so we needed to find an alternative ourselves. Looking at the other airlines the cost would have been in excess of $16k, which we were unwilling to risk. Tripadviser pointed to an alternative via JFK through The Travel House for a fraction of that cost. It is always a concern booking with an unknown agent, particularly as it was past midnight UK time, but I followed up the booking with a phone call, which was promptly answered (in spite of the time) with an assurance that the flight was being ticketed as we spoke. Within 40 mins I had the ticket information and checked in with the airline. They could not have done anything else and I would use them again without hesitation!