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Scarily bad
Scarily bad. How is this even a legal company? I was contemplating switching to them. But in between my switch tried to contact them. I called and left messages several times. Nothing. I emailed. Nothing. I sat waiting on the "live chat"for 55 minutes...no answer to any mode of contact. Luckily, i was able to stop the swap going ahead through my current provider. But one month later they are sending emails saying they are going to charge me through direct debit....even though they don't supply my gas and never have. There is something super dodgy going on here.