R.

Jul 8, 2025

Awful Layover and Dinners

I loved my tour guide, Kent. He made the experience super interesting and educational with everything he explained. However, the dinner provided was awful, especially at the hotels. I would have preferred eating at a restaurant where we could get real Italian food, not stale pasta, the same meal over and over again, or places where you weren't even allowed to fill up your water bottle. Being vegetarian, I got the same dinner meals almost every day, and I was sick of eating the same thing for dinner every night. I wish we didn't have to pay more for the trip to have dinner included and I wish we could have instead payed less for the trip and find dinner for ourselves. The food provided by EF was awful. I also hated how I had a 9 hr layover. Paying for this trip almost 2 years in advance should provide enough time for EF to find better flights, or at least a lounge or some place where we could have stayed. It was unfair that my group got the Montreal before the other group even had to leave for the airport. It sucked that the other group didn't even have that long of a layover coming back and got home before us. It was unfair that we had to spend 9 hours in an airport, and food wasn't even provided. There was enough time for EF to find a better flight for us. I also hated how little time we had in Pisa. Having paid extra to see Pisa and not even being able to go inside was a waste. I wish EF were more transparent about what you were going to get by paying to go see Pisa. I was under the impression that we were going to do everything you could in Pisa, including going inside.