HealthHero
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Hugely disappointed - never use this service again
Very poor service - I would give ZERO, but can only give 1 star. Unintelligible conversation with someone who proved that she didn't give a damn about a life-threatening situation. My wife and I had trouble understanding the doctor's accent. We were unable to explain the symptoms as the doctor was arrogant, opinionated and talked down at us, wanting to big up her experience and 'expertise' rather than responding to the facts of the case. The appointment was supposedly very precise at 11:12 today! That was the only thing she got right! The advice that was given (when cross-referenced) was fatally flawed. I would not use this service again - NHS111 is far better and free! We are hugely disappointed and looking for a better, more professional solution.