Mann Lake Bee & Ag Supply
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Total failure in customer service and honesty.
We chose to order urgently needed hive parts from Mann Lake Bees over another supplier who had the same components currently out of stock. This started a nearly 2-month ordeal with Mann Lake, and it is still ongoing. They showed everything in stock at the time of order, but when delivered (over 2 weeks later) half the order was missing. They never informed us of backordered items in any way, nor sent us a shipping confirmation. When I called and inquired about it, an answering service took the call and nobody called back. Days later I received a cryptic email with no information on when to expect the remaining items. We were left borrowing the needed hive items (thanks, local beekepers!) in order not to lose hive splits and a captured swarm. Mann Lake was not returning our calls or emails. Finally a second delivery from Mann Lake arrived - still missing items, and once again we received no additional info. They have pretty much ruined our bee season. We could have given our business to another supplier who was honest on their website about their current stock, and received our items much sooner. Next time we will. Mann Lake has been a disappointment.