Singapore Airlines
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Never again Singapore Airlines
On my flight back from Kuala Lumpur to Amsterdam I was given a broken chair that was unable to recline. Three stewards have reviewed the chair and regrettably informed me that the chair was indeed broken and no other seat was available on the fully booked plane. I was told I will be receiving compensation for the services not provided by email. What followed was disgusting. I received a voucher for the Singapore Airlines KrissStore of only 100 Singaporean dollar of a 1500 euro retour flight. Furthermore, the shop is outrageously expensive compared to local stores, most items are not deliverable to my country and if they are Shipping costs are 65+ Singaporean Dollar excluding Tax fees. After not providing the services you paid for they will try and steal more money from you through the bogus store compensation. After months of discussing and waiting through email support they state there is nothing they can do because there is no medical proof of injury due to the broken chair. Never again Singapore Airline.