Nicola

Nicola

Member since Invalid Date
1
Review
3.0
3 out of 5 stars
Average rating

Reviews by Nicola

HS

HSS ProService

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3 out of 5 stars

Good product, s**t service...

Easy to order online but zero information about drop off and collection times. When I called HSS I was told they were unable to advise me of a delivery time but the sub-contractor would call me 30 mins before arrival. The sub-contractor called when they arrived at site and I wasn't at site! I then called to ask for tech help but HSS just logged a complaint, no one called back, luckily I resolved the issue myself. I am the customer of HSS but essentially they washed their hands of me whenever I called saying 'its sub-contracted so they didn't know'. HSS is the link between customer and sub-contractor so should know or find out!!! Next time I'll skip the middle man as they were (although pleasant to talk to) utterly useless. Equipment was good once I got it working.