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Stayed in H10 Mediterranean Villagein…
Stayed in H10 Mediterranean Villagein Salou. Our room was directly above the restaurant and from 6:30am all you can here is the room being prepared and then breakfast starting. This goes on until 10:30am. The room was also above the kitchen back door where staff smoke and chat until after midnight. I know from other reviews this is an issue however, when complaining they denied it and said they've never heard of this issue before. Shocking customer service and quite rude on the phone, they refused to escalate complaint and hung up on me.