Soka Home
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If I could give them a zero I would
If I could give them a zero I would. Customer service and communication is so bad I am 40 days into waiting for my order and no close when I will get a refund. It was so bad the overseas assistant ir ai assistant just keeps saying th am you for your patience. After 40 days I have asked for a refund for the last week. Response thank you for your patience it is being processed. 10 days later I had to call my bank to try and get a refund. Still waiting. These guys don’t have anything in stock amd don’t communicate ever. Unless you have months to wait don’t buy from SOKA. Part 2 So I have finally gotten SOKA and managers Yuki and Austin to initiate a refund that was requested May 29th. 13 days and having to call my bank to dispute the transaction just to get them to do anything at all. Still don’t have my money back. Maybe another 72 hours if it suits them. Does anyone know how to upload email chain on here? I would love to post exactly what Suki and Austin had to say and show the timelines. Folks do not do business with this company.