SoftwareG Pty Ltd
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Missing a critical component of the order!
I purchased a copy of Microsoft365 that was to have had the OneDrive access included with the purchase. I got the key very quickly - within about 15 minutes after ordering, but the OneDrive access was not working. I tried emailing the various email addresses that I got emails from - there were 3! - and didn't get a reply. I followed up with those emails and waited a few more days, and still no response. I went to their site and used the chat feature and said I needed to speak with a human to get the OneDrive access to be provisioned, as per Microsoft's help pages, and was told a human would get back to me, but after waiting two days and no response coming, it doesn't seem like they have a desire to actually service the clients they get. Overall, I am very bothered with the purchase and the lack of follow up support and will need to file a dispute with my credit card company to get my money back for a product that was not delivered as advertised.