iD Mobile
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Avoid at All Costs – Worst Experience with a Mobile Provider
I’ve never dealt with a company as frustrating and unhelpful as iD Mobile. Their communication is absolutely dreadful — trying to contact them is a nightmare. They make it almost impossible to find proper contact information, and even their Facebook chat refuses to provide an email address for support. The network signal is virtually non-existent, making it unusable in most areas. It’s become a running joke in my family how useless the service is, but truthfully, it’s been a horrible and stressful experience. To make matters worse, my personal details have supposedly been updated — yet they’re still wrong. I feel completely trapped in a contract I no longer want, with no clear way to resolve any of these issues. iD Mobile has failed at every level: customer service, network coverage, and basic communication. I would strongly advise anyone considering them to look elsewhere.